You’d never want to leave such a hotel — hotel «Hard Rock Hotel Cancun - All Inclusive» is located in Cancun. This hotel is located in 12 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Kukulcan Plaza, Playa Marlin and Maya Cancun Museum.
At the hotel
You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in.
Specially for tourists who travel by car, there’s a free parking zone. If you travel by car, there’s a parking zone. The beauty and wellness services: a massage room, a sauna, a steam bath and a spa center. Sports fans will be able to enjoy a fitness center, a gym and a table tennis area.
You will find these entertainment amenities on the premises: a karaoke and a ping-pong area. Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool. For business meetings, there is a conference hall and meeting and presentation facilities. Children will be happy, there is a playroom for them.
The tour assistance desk of the hotel will help you book an excursion. The staff of the hotel will order a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: dry cleaning, an ATM, ironing and a concierge.
The staff of the hotel speaks English and Spanish.
Room amenities
In the room, there is a shower, a TV, a mini-bar, a bathrobe and slippers. The room equipment depends on its category.
Number of floors
12
Number of rooms
600
Electricity Sockets
American socket (non-grounded)
Frequency
60 Hz
Voltage
127 V
General
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ATM
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Shopping on site
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Air conditioning
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Elevator/lift
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Currency exchange
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Smoke-free property
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Heating
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Security guard
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Ticket assistance
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Gift shop
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Express check-in/check-out
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Garden
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Television in lobby
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Terrace
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Fire Extinguisher
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Outdoor furniture
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Reception desk
Rooms
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Non-smoking rooms
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Room service
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Family room
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VIP room amenities
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Smoke Detector
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Cable TV
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TV
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Minibar
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Hairdryer
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Shower/Bathtub
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Shower
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Bathrobe
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Laptop safe
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Slippers
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Toiletries
Accessibility
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Accessibility features
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Wheelchair Accessible
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Wheelchair access to restaurant
Services and amenities
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Iron and board
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Ironing (charged separately)
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Luggage storage
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Concierge services
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Dry-cleaning (charged separately)
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Shoe shine (charged separately)
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Luggage storage
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Wake-up service
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Telephone
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Iron
Meals
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Bar
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Coffee/tea for guests
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Breakfast
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Buffet breakfast
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Cafe
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Restaurant
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Restaurant (buffet style)
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Snack bar
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Coffeemaker
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Bottled water
Internet
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Free Wi-Fi
Transfer
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Airport transportation
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Transfer services
Languages Spoken
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Spanish
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English
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Multi-language staff
Tourist services
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Tour assistance
Recreation
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Billiards
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Karaoke
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Nightclub
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Sun Deck
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Ping-Pong
Parking
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Parking
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Parking nearby
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Free Parking on Premises
Pool and beach
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Swimming pool
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Spa tub
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Outdoor pool
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Beach facilities
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Water fun
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Private beach
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Pool facilities
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Beach/pool towels
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Public beach
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Next to the beach
Business
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Event facilities
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Fax and copy machine
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Meeting and presentation facilities
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Conference Hall
Sports
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Table Tennis
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Golf course
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Tennis court
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Fitness facilities
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Gym
Beauty and wellness
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Massage (charged separately)
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Steam room
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Beauty services (charged separately)
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Sauna
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Spa (charged separately)
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First Aid Kit
Kids
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Playroom
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Children's playground
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Children swimming pool
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Family/Kid Friendly
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Kids club
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Babysitting and childcare (charged separately)
Health and Safety Measures
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Contactless check-in and/or check-out
Policies
Check-in terms and conditions
Check-in and check-out
Check-in
After 15:00
15:00
Check-out
Until 12:00
12:00
Paid on the spot
Deposit
Deposit type
Price
-
per room per night
Transfer
Destination
Price
Airport
Pets
Animal type
Price
Needs to be clarified on the spot
per each pet for the whole period of stay
Additional Information
Important Information
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Front desk is open 24/7. Information about the type of meals included in the price is indicated in the rate details. As of April 1, 2021 VISITAX for foreign tourists comes into force. Payment in the amount of MXN 224.00 or USD 10.00 per person can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.